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930729s1991 nyuae b 001 0 eng d |
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|a 362
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|a HD9980.5
|b .S4253 1991
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|a Service quality :
|b multidesciplinany nad multiantional perspectives /
|c edited by Stephen W.Brown...[et.al].
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260 |
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|a New York :
|b Lexington Books,
|c c1991.
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300 |
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|a xviii, 360 p. :
|b fig., tabl. ;
|c 23,5 cm.
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500 |
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|a This volume represents the cooperative effects of the Service Research Center at the University of Karlstad (Sweden) and the First Interstate Center for Services Marketing at Arizona State University (United States).
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504 |
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|a Includes bibliographies and index.
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650 |
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|9 143891
|a Service industries
|x Quality control
|v Congresses.
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700 |
1 |
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|a Brown, Stephen Walter,
|d 1943-
|e ed.
|9 72465
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|a 02508
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|d 322
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|9 619
|a BIB
|b BIB
|c Stack Room A
|d 2000-03-14
|g 0.00
|l 7
|o HD9980.5.S4253 1991
|p 0013050337
|r 2008-12-08
|s 2008-12-05
|t 1
|v 26.00
|w 2015-11-10
|y BOOKS
|x π. αρ. εισ. 300/93
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