Service quality : multidesciplinany nad multiantional perspectives /

Άλλοι συγγραφείς: Brown, Stephen Walter, 1943-
Μορφή: Βιβλίο
Γλώσσα: English
Άλλες Λεπτομέρειες Έκδοσης: New York :, Lexington Books,, c1991.
Θέματα:
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090 |a HD9980.5  |b .S4253 1991 
245 0 0 |a Service quality :  |b multidesciplinany nad multiantional perspectives /  |c edited by Stephen W.Brown...[et.al]. 
260 |a New York :  |b Lexington Books,  |c c1991. 
300 |a xviii, 360 p. :  |b fig., tabl. ;  |c 23,5 cm. 
500 |a This volume represents the cooperative effects of the Service Research Center at the University of Karlstad (Sweden) and the First Interstate Center for Services Marketing at Arizona State University (United States). 
504 |a Includes bibliographies and index. 
650 0 |9 143891  |a Service industries  |x Quality control  |v Congresses. 
700 1 |a Brown, Stephen Walter,  |d 1943-  |e ed.  |9 72465 
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999 |d 322 
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952 |0 0  |1 0  |2 lcc  |4 0  |6 HD99805 S4253 01991  |7 0  |8 MC  |9 619  |a BIB  |b BIB  |c Stack Room A  |d 2000-03-14  |g 0.00  |l 7  |o HD9980.5.S4253 1991  |p 0013050337  |r 2008-12-08  |s 2008-12-05  |t 1  |v 26.00  |w 2015-11-10  |y BOOKS  |x π. αρ. εισ. 300/93