Crisis management in a complex world /

Κύριος συγγραφέας: Gilpin, Dawn R.
Άλλοι συγγραφείς: Murphy, Priscilla J.
Μορφή: Βιβλίο
Γλώσσα: English
Έκδοση: New York : Oxford University Press, 2008.
Διαθέσιμο Online: Table of contents only
Πίνακας περιεχομένων:
  • Introduction : a paradigm shift in crisis management
  • Case history : the spinach contamination crisis
  • Crisis communication : the evolution of a field
  • Theories of complexity
  • Predictability and control in complex systems
  • Case history : knowledge, uncertainty, and expertise
  • NASA
  • The complexity of information and assimilation : knowledge and ignorance
  • The complexity of understanding : constructive and deviant learning
  • Sorting out the complex world : sensemaking and decision making
  • Case history : nonlinear diffusion
  • China and food contamination
  • Complexity, crisis and the expert organization : reconfiguring the dominant paradigm
  • Expecting the unexpected : challenging precrisis assumptions
  • Adapting to a complex world : challenging assumptions during a crisis
  • Complex recovery : challenging assumptions after a crisis
  • Conclusion : reframing crisis management in a complex world.