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|a 0789031930 (hbk. : alk. paper)
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|a Z711.R44325 2005
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|a Reference assessment and evaluation /
|c Tom Diamond, Mark Sanders, editors.
|
| 260 |
|
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|a New York :
|b Haworth Information Press,
|c c2005.
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| 300 |
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|a 200 p. :
|b ill. (some col.) ;
|c 22 cm.
|
| 500 |
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|a "Co-published simultaneously as Public services quarterly, volume 2, numbers 2/3, 2006."
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
0 |
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|a Evaluating the drop-in center : a service for undergraduates / Becky Imamoto -- Forward progress one step at a time : workshops, assessment, and the reference connection / Catherine L. Cranston, Allison V. Level -- Floating and idea : peer observations across the Mississippi / Mary Heinzman, David Weaver -- Merged reference desks in a merged library environment : the impact of merging government publications / Susan L. Kendall, Lorene R. Sisson -- Student assistant training in a small academic library / Ruth Sara Connell, Patricia J. Mileham -- Comparing virtual reference exit survey results and transcript analysis : a model for service evaluation / Joanne B. Smyth, James C. MacKenzie -- Evaluating a chat reference service at the University of South Alabama's Baugh Biomedical Library / Clista C. Clanton, Geneva B. Staggs, Thomas L. Williams -- The University of Texas at Arlington's virtual reference service : an evaluation by the reference staff / Katherine D. Casebier -- Changes in library technology and reference desk statistics : is there a relationship? / Beth Thomsett-Scott, Patricia E. Reese -- Staffing needs of the reference desk at the University of Tennessee at Chattanooga : a statistical approach / Sarla R. Murgai.
|
| 650 |
|
0 |
|9 188587
|a Academic libraries
|x Reference services
|z United States
|x Evaluation.
|
| 730 |
0 |
|
|9 118968
|a Public services quarterly.
|
| 700 |
1 |
|
|9 140118
|a Sanders, Mark,
|d 1974-
|
| 700 |
1 |
|
|9 140117
|a Diamond, Tom
|
| 856 |
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1 |
|3 Table of contents only
|u http://www.loc.gov/catdir/toc/ecip067/2006001667.html
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|d 2013-04-02
|e Ι. ΜΙΧΑΛΟΠΟΥΛΟΣ ΚΑΙ ΥΙΟΣ Α.Ε.
|g 0.00
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