Reference assessment and evaluation /

Άλλοι συγγραφείς: Sanders, Mark, 1974-, Diamond, Tom
Μορφή: Βιβλίο
Γλώσσα: English
Άλλες Λεπτομέρειες Έκδοσης: New York :, Haworth Information Press,, c2005.
Διαθέσιμο Online: Table of contents only
Πίνακας περιεχομένων:
  • Evaluating the drop-in center : a service for undergraduates / Becky Imamoto
  • Forward progress one step at a time : workshops, assessment, and the reference connection / Catherine L. Cranston, Allison V. Level
  • Floating and idea : peer observations across the Mississippi / Mary Heinzman, David Weaver
  • Merged reference desks in a merged library environment : the impact of merging government publications / Susan L. Kendall, Lorene R. Sisson
  • Student assistant training in a small academic library / Ruth Sara Connell, Patricia J. Mileham
  • Comparing virtual reference exit survey results and transcript analysis : a model for service evaluation / Joanne B. Smyth, James C. MacKenzie
  • Evaluating a chat reference service at the University of South Alabama's Baugh Biomedical Library / Clista C. Clanton, Geneva B. Staggs, Thomas L. Williams
  • The University of Texas at Arlington's virtual reference service : an evaluation by the reference staff / Katherine D. Casebier
  • Changes in library technology and reference desk statistics : is there a relationship? / Beth Thomsett-Scott, Patricia E. Reese
  • Staffing needs of the reference desk at the University of Tennessee at Chattanooga : a statistical approach / Sarla R. Murgai.