Organizational citizenship behavior in the Greek public sector.
Διπλωματική εργασία--Πανεπιστήμιο Μακεδονίας, Θεσσαλονίκη, 2016.
| Πρώτος συγγραφέας: | Karolidis, Dimitrios |
|---|---|
| Άλλοι συγγραφείς: | Καρολίδης, Δημήτριος |
| Επόπτης Καθηγητής: | Βούζας, Φώτιος |
| Μορφή: | Electronic Thesis or Dissertation |
| Γλώσσα: | en_US |
| Άλλες Λεπτομέρειες Έκδοσης: |
Πανεπιστήμιο Μακεδονίας,
2016
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| Τμήμα: | Διατμηματικό Πρόγραμμα Μεταπτυχιακών Σπουδών στη Διοίκηση Επιχειρήσεων |
| Θέματα/Λέξεις Κλειδιά: | |
| Διαθέσιμο Online: |
http://dspace.lib.uom.gr/handle/2159/18829 |
| id |
dspace-2159-18829 |
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| recordtype |
dspace |
| spelling |
dspace-2159-188292016-02-24T01:06:58Z Organizational citizenship behavior in the Greek public sector. Karolidis, Dimitrios Καρολίδης, Δημήτριος Βούζας, Φώτιος Διατμηματικό Πρόγραμμα Μεταπτυχιακών Σπουδών στη Διοίκηση Επιχειρήσεων Organizational citizenship behavior Greek public sector Public service motivation Organizational identification Job satisfaction Mediation and moderation analysis The aim of this thesis is to investigate the construct of organizational citizenship behavior (OCB) in the Greek public sector. OCB accentuates constructive and cooperative employee behaviors that contribute to the organization but yet do not fall within the domain of mandatory in-role behaviors. Despite the extensive body of international research on OCB in the private and public sector there is a lack of extra role behavior research in the Greek context. The significance of this thesis is its contribution to the understanding of how Greek civil servants are engaged in extra role behaviors and consequently, how do they influence the performance of public administration. The extent to which Greek civil servants exhibit OCB is examined and the effects of demographics, education, job status, public service motivation, organizational identification and job satisfaction on OCB are also investigated. Four research hypotheses are tested with the aid of a questionnaire administered to 322 employees of central and regional Greek public service units. To identify the relationships and interactions between explanatory variables and their impact on OCB, mediation and moderation analyses were conducted. Findings indicate that there is a strong relationship between OCB and public service motivation while the interaction of organizational identification and job satisfaction acts as mediator to this relation. Theoretical contributions, managerial implications and future research are also discussed. Διπλωματική εργασία--Πανεπιστήμιο Μακεδονίας, Θεσσαλονίκη, 2016. 2016-02-23T15:29:09Z 2016-02-23T15:29:09Z 2016-02-23T15:29:09Z 2016 Electronic Thesis or Dissertation http://dspace.lib.uom.gr/handle/2159/18829 en_US Πανεπιστήμιο Μακεδονίας |
| institution |
University of Macedonia |
| collection |
DSpace collection |
| language |
en_US |
| topic |
Organizational citizenship behavior Greek public sector Public service motivation Organizational identification Job satisfaction Mediation and moderation analysis |
| spellingShingle |
Organizational citizenship behavior Greek public sector Public service motivation Organizational identification Job satisfaction Mediation and moderation analysis Karolidis, Dimitrios Organizational citizenship behavior in the Greek public sector. |
| description |
Διπλωματική εργασία--Πανεπιστήμιο Μακεδονίας, Θεσσαλονίκη, 2016. |
| abstract |
The aim of this thesis is to investigate the construct of organizational citizenship behavior (OCB) in the Greek public sector. OCB accentuates constructive and cooperative employee behaviors that contribute to the organization but yet do not fall within the domain of mandatory in-role behaviors. Despite the extensive body of international research on OCB in the private and public sector there is a lack of extra role behavior research in the Greek context. The significance of this thesis is its contribution to the understanding of how Greek civil servants are engaged in extra role behaviors and consequently, how do they influence the performance of public administration. The extent to which Greek civil servants exhibit OCB is examined and the effects of demographics, education, job status, public service motivation, organizational identification and job satisfaction on OCB are also investigated. Four research hypotheses are tested with the aid of a questionnaire administered to 322 employees of central and regional Greek public service units. To identify the relationships and interactions between explanatory variables and their impact on OCB, mediation and moderation analyses were conducted. Findings indicate that there is a strong relationship between OCB and public service motivation while the interaction of organizational identification and job satisfaction acts as mediator to this relation. Theoretical contributions, managerial implications and future research are also discussed. |
| advisor |
Βούζας, Φώτιος |
| format |
Electronic Thesis or Dissertation |
| author |
Karolidis, Dimitrios |
| author-letter |
Karolidis, Dimitrios |
| author2 |
Καρολίδης, Δημήτριος |
| author2Str |
Καρολίδης, Δημήτριος |
| department |
Διατμηματικό Πρόγραμμα Μεταπτυχιακών Σπουδών στη Διοίκηση Επιχειρήσεων |
| title |
Organizational citizenship behavior in the Greek public sector. |
| title_short |
Organizational citizenship behavior in the Greek public sector. |
| title_full |
Organizational citizenship behavior in the Greek public sector. |
| title_fullStr |
Organizational citizenship behavior in the Greek public sector. |
| title_full_unstemmed |
Organizational citizenship behavior in the Greek public sector. |
| title_sort |
organizational citizenship behavior in the greek public sector. |
| publisher |
Πανεπιστήμιο Μακεδονίας |
| publishDate |
2016 |
| url |
http://dspace.lib.uom.gr/handle/2159/18829 |
| _version_ |
1850343510810558464 |
| score |
13,126374 |